Category: bug

April 25, 2019 Off

Apple patches iOS App Store bug that was preventing app downloads

By Jill T Frey

Apple is rolling out a fix for an App Store bug that was preventing users from downloading new iOS apps or app updates. The issue, which impacted an unknown number of users, involved a Terms & Conditions dialog box that would continue to pop up even when users tapped the “Agree” button.

The issue had frustrated users who took to Twitter in an attempt to get help from Apple Support.

9to5Mac and AppleInsider previously reported on the problem, citing the social media complaints. The Apple Support account had not responded publicly to those who reached out, beyond asking customers to get in touch on DM with more details or pointing those with more vague complaints to a support doc about connection issues.

The bug was affecting a small percentage of Apple’s iOS user base worldwide, we understand from people familiar with the problem at Apple. However, even a … Read the rest