Category: galaxy fold

May 24, 2019 Off

Best Buy cancels Samsung Galaxy Fold pre-orders

By Jill T Frey

Samsung is taking its time bringing the Galaxy Fold back to market. And frankly, that’s probably for the best. The Note debacle from a few years back was an important lesson about what happens when you rush a product back to market. That one resulted in a second recall — PR nightmare upon PR nightmare.

With a release date still very much in limbo, Best Buy has sent notes to those who pre-ordered the Fold. Spotted by The Verge, the letter has since been posted to Best Buy’s support forum. It cites “a plethora of unforeseen hiccups,” (fair enough) adding, “Because we put our customers first and want to ensure they are taken care of in the best possible manner, Best Buy has decided to cancel all current pre-orders for the Samsung Galaxy Fold.

The letter goes on to assure customers that the big-box retailer is “working closely … Read the rest

April 26, 2019 Off

Is the Samsung Galaxy Fold a bad omen for foldables?

By Jill T Frey

I wrote a lot about the Galaxy Fold here. After a week with the device, I was left with mixed feelings independent of the whole ongoing display saga. The TLDR; of it is the story of a first-generation device that’s full of promise but still a bit clunky and prohibitively priced.

Of course, the real reason we couldn’t possibly recommend the device is the high percentage of issues around the device. Samsung issued a handful of early units to reviewers and multiple devices returned with broken screens. Samsung was quick to downplay the issue, but ultimately apologized, issued early findings and pushed the release back to an undisclosed date.

The Fold was supposed to be released today, and until Monday, Samsung had us convinced that it would hit that optimistic time frame. The fact of it all, however, is that the timing was always in question. The device … Read the rest

April 24, 2019 Off

Samsung Galaxy Fold review: future shock

By Jill T Frey

The Galaxy Fold has been the most polarizing product I can recall having reviewed. Everyone who saw it wanted to play with the long-promised smartphone paradigm shift. The results, on the other hand, were far more mixed.

If nothing else, the Fold has a remarkably high Q-Rating. Each person who saw me using the product had at least a vague idea of what it was all about. I honestly can’t remember the last time I’ve had that reaction with a non-iPhone device. That’s great from brand perspective. It means a lot of people are curious and potentially open to the notion that the Samsung Galaxy Fold is the future.

Of course, it also means there are a lot of people looking on if you fail.

In some ways, this past week with the Samsung Galaxy Fold has been an extremely public beta. A handful of samples were given out to … Read the rest

April 22, 2019 Off

Daily Crunch: Samsung delays the Galaxy Fold

By Jill T Frey

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. Samsung reportedly pushes back Galaxy Fold release

Four days out from the Galaxy Fold’s official release date, Samsung is pushing things back a bit, according to a report from The Wall Street Journal. There’s no firm time frame for the launch, though the phone is still expected “in the coming weeks.”

TechCrunch’s reviewer Brian Heater says he hasn’t experienced any issues with his device, but a number of others reported malfunctioning displays.

2. Tencent’s latest investment is an app that teaches grannies in China to dance

Called Tangdou, or “sugar beans” in Chinese, the app announced that it has raised a Series C funding round led by Tencent.

3. SiriusXM’s new streaming-only ‘Essential’ plan targets Read the rest

April 22, 2019 Off

Samsung confirms Galaxy Fold delay, shares ‘initial findings’ on faulty units

By Jill T Frey

Samsung has just confirmed that it will delay the release of the Galaxy Fold. Confirming this morning’s report, the company sent TechCrunch a statement noting that the foldable will not make its previously announced Friday ship date.

Once again, no details on availability are forthcoming — which is honestly probably for the best, as the company assesses the situation. The news follows reports of malfunctioning displays from multiple reviewers. They were in the minority — ours is still working just fine — but three or four in such a small sample size is enough to raise concern.

The company says it will “announce the release date in the coming weeks.”

The statement is understandably still a bit defensive, but this time out, Samsung actually has “initial findings” to share from those faulty units. According to the company,

Initial findings from the inspection of

Read the rest